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Office Information
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| Quick List | ||||
| About the Practice | Insurance | |||
| Hospital Affiliations | Telephone Calls and Medication Refills | |||
| Appointments |
| ABOUT THE PRACTICE: |
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Our practice is unique in that when you come to our office for your
first examination we sit down with you in an interview office to take
a full medical history and listen to your concerns and needs. Then we
proceed to the examination room for your exam. Our philosophy is Taking
the Time to Listen to our clients which gives us a better picture of the
whole person when trying to make a diagnosis. Our Gurnee location has remained the same except for a suite change in 1998 due to growth. We have an additional office location in Waukegan. Our office staff is fluent in Spanish. |
| HOSPITAL AFFILIATIONS: |
| We have privileges to care for our patients at the following medical facilities: |
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Provena St. Therese Hospital |
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Victory Memorial Hospital |
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| Condell Medical Center 801 South Milwaukee Libertyville, Illinois 60048 847-362-2900 |
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| Health South Surgical Center 1900 Hollister Drive Suite 100 Libertyville, Illinois 60048 847-367-8100 |
| APPOINTMENTS |
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All of our patients are seen by appointment. Knowing your time and ours is valuable, we strive to adhere to a schedule. Emergencies and obstetrical deliveries may delay the physician on occasion. If the physician is extremely behind schedule our office staff will offer to reschedule your appointment. Tardiness to your appointment greater than 15 minutes may result in being seen as time permits, seeing another practitioner in the office or appointment rescheduling. OFFICE HOURS: Waukegan
Appointments for New Patients: Notifying us of a cancellation 24 hours or more in advance is appreciated so that we may accommodate other patients to our schedule. When arriving to the office:
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| INSURANCE |
| We accept most insurances When calling to make your appointment
have your insurance card accessible so that you can give the receptionist
your insurance information. With HMO insurance it is important to read
on the card the IPA site of your WPHCP(Women's Principal Health Care Provider)
so that we can tell you if we participate in that IPA. If you don't have insurance ask the receptionist for an estimated cost for your anticipated visit and let the practitioner know that you don't carry insurance. Payment is expected at time of service unless prior arrangements have been made.
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| TELEPHONE CALLS AND MEDICATION REFILLS |
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-Medication refills- We don't want you to run out of your medication. Please remember to call during office hours before you are completely out of your medication. When you call have the medication name, the pharmacy name and telephone number, and leave a number where you can be reached if we have questions. Your prescription will be called in, within 48 hours. Some medications will not be refilled without an examination or consultation. -Telephone calls-When you call into the office with an emergency
someone will talk with you at that time. If no medical staff are present
we advise you ask the receptionist to page the physician on call or dail 911.
If it is after hours and you have an emergency go to the emergency room and
the physician on call will be notified. |